With everything going online, websites have become the livelihood for many businesses. They need reliable hosting services to continue business and provide services to their customers. InMotion Hosting is one of the most popular hosting services in the market, trusted by thousands of clients. The US-based hosting service offers 24/7 support and helps bloggers, new users, and even large companies to stay relevant to the digital landscape.
InMotion Hosting is mostly known for its great customer service, reliable hosting, and a large range of services. However, many users are eager to learn more about the service before they invest further into the service. In this article, we will review Inmtion Hosting in detail and recount the best and worst of what it has to offer.
InMotion Hosting Pros
Uptime, speed and support are the three biggest strengths of InMotion Hosting. On top of that, InMotion offers several other features and gives you several reasons to choose it over other hosting services.
Uptime of 99.93%
In terms of uptime, InMotion clocked at 99.93% in the past 12 months, making it one of the best hosting services in the world.
- November 2020 100%
- October 2020 99.95%
- September 2020 99.99%
- August 2020 99.72%
- July 2020 99.96%
- June 2020 99.75%
- May 2020 99.96%
- April 2020 99.92%
- March 2020 99.98%
- February 2020 100%
- January 2020 100%
- December 2019 100%
Excellent Customer Support
One thing that stands out the most from InMotion hosting is its exceptional customer support. It’s one of the leading web hosting services when it comes to taking care of customers. Website owners often complain how customer support is painstaking and ineffective in most web hosting services. They make simple issues complex and relentlessly waste their time and energy.
Because of this, we are usually reluctant to believe when someone claims to be a “Leader in Customer Support”, like InMotion does. However, as we discovered, InMotion Hosting is the exception here.
The support team is extremely responsive and has live agents readily available for all your questions. They cooperate with you throughout the entire process and help you resolve your problems effectively.
90-Days Money-Back Guarantee
The industry standard for money-back guarantees is 30 days. However, InMotion is so confident in their service that they offer customers a 90-day money-back guarantee of their plans in reseller hosting, VPS, and business. That said, you’re still restricted to the 30-day limit for the shared hosting plan.
Integrations and Apps
Open source technologies are an integral part of websites. InMotion is one of the few platforms that offer support for a broad range of Open Source projects. Allowing you to integrate over 310 applications, InMotion offers support for everything from e-commerce systems such as Magento and Prestashop to content management systems such as Drupal and WordPress.
Premium Sucuri Plugin for WordPress Users
Sucuri security plugin is a safe and reliable security plugin on WordPress. InMotion enhances its WordPress Hosting by giving them access to the plugin, allowing them to scan their website regularly for security risks, exploits, spams, and viruses. Additionally, you also enjoy ongoing remote backups with the service.
Free Site Transfer
Some web hosting services charge users for transferring their website; InMotion Hosting does that for free. There’s one catch though; they don’t promise you zero migration during the entire migration.
Great for E-commerce Support
InMotion Hosting is one of the few hosting services that offer website owners active partnerships with Prestashop and other top e-commerce services.
Google Apps Integration
Google Apps are an essential part of any website. InMotion provides users with an easy three-step wizard to connect with Google Apps, making it to use some of the most powerful tools in the market. You can easily connect Google Docs, Gmail, Drive and other tools to your website.
Threat Defense System (TDS)
DoS and DDoS attacks are a constant threat for websites of all sizes. Fortunately, InMotion Hosting is dedicated to ensuring security for your website and protecting your private information.
With help from Corero Network Security, the hosting platform has integrated a unique security system called TDS (Threat Defense System). Also known as Smartwall Threat Defense System, the security system specializes in detecting, mitigating, and eliminating DDoS attacks real-time.
Cons of Using InMotion Hosting
InMotion Hosting offers many exciting features, but also has some shortcomings that you should consider.
Discounts Only Last for a Limited Time
Upon visiting InMotion’s pricing page, you’ll find plenty of attractive discounts on the website. Although these plans are great and save you a considerable amount of money upfront, unfortunately, you don’t get these discounts for a lifetime. These advertised rates are only valid for a specific period (24 months at most), after which the renewal fees is relatively high. That said, you still get to enjoy the extra perks outlined in each plan even after you renew your plan.
- Launch $6.99/month ($11.99/month at renewal)
- Power $9.99/month ($15.99/month at renewal)
- Pro $15.99/month ($24.99/month at renewal)
Average Server Speed
Fast loading time is necessary for any website. Google factors in speed for evaluating website performance and ranking your website. Moreover, it is essential to give your customers a good user experience; half of your traffic will leave your website if it doesn’t load within two seconds.
At an average loading time of 523.5 ms, InMotion offers a decent speed, but doesn’t compare to other fast loading hosting services.
Lacks Free Automated Data Backups
Although InMotion provides you with free site restoration, they lack free automated data backups. You must purchase this essential service for $2/month. Additionally, this cost only applies for the first 10GB you. Afterwards, you must pay $1/month for every subsequent 10GB data backup. If you’re thinking of using InMotion over a long period, you should definitely consider this.
Overall, InMotion Hosting is a great hosting service. It provides users with a reliable hosting service, several affordable and feature-filled plans. At the same time, its US-based 24/7 customer support stands out as the very best compared to other hosting services.
InMotion Hosting gives away several features for free, including high-grade SSL layers, and reliable security systems for your website’s protection. It easily qualifies among the best web hosting companies in our list.